Gas Emergencies

What to do if you have a gas emergency

Gas Emergency Number

0800 111 999
If you can smell gas, or need to report a gas explosion/fire, call the National Gas Emergency Helpline immediately on the number above.

Please read this important safety advice:

  • Extinguish all naked flames and don't smoke
  • Don't switch on/off any electrical appliances, including light switches
  • Open doors and windows for ventilation
  • Turn off any gas equipment you suspect to be the cause of the leak
  • Keep other people away from the affected area
  • Turn off your gas meter unless it is in a confined space or cellar as the fumes may overcome you

We also have information about what to do in an electricity emergency.


Electricity and Gas from E.ON