What is Warm Home Discount?
Warm Home Discount is a Government led scheme which came into effect earlier this year and is designed to offer support to customers likely to be at risk of fuel poverty. One of the ways we’ll do this is to pay rebates to our electricity customers who meet the eligibility criteria. In the first year of the scheme the rebates will be worth £120.
We’re working with the Department of Work and Pensions to identify customers in receipt of the guaranteed credit element of pension credit. These people will automatically qualify for a rebate and will not need to apply. Eligible customers will receive a letter from the Department of Work and Pensions advising them of this.
In addition E.ON electricity customers who do not receive the guaranteed credit element of pension credit but meet the criteria below may apply for a rebate. We have a limited number to offer each year so there is a chance not everyone who applies will be given a rebate this year, but we’ll keep your details and contact you again next year.
How can I apply?
You'll need to check that you are eligible (details below) and complete an
online application form.
The scheme is now closed for rebates in Winter 2011/2012. If you will meet the eligibility criteria after 1 April 2012, you can make an application now for a rebate in Winter 2012/2013.
Eligibility Check
You or your partner must be in receipt of one of the benefits in section 1; or
You or your partner must be in receipt of one the benefits in section 2 and one from section 3.
Section 1
- State Pension Credit
- Child Tax Credit (where the relevant income is £16,190 or less)
Section 2
- Income related employment and support allowance
- Income support
- Income based Job Seekers Allowance
Section 3
- Pensioner Premium
- Child Tax Credit-including disability or severe disability elements
- Disabled child premium
- Disability or severe disability premium
- Child under 5 living in property
Please note you may be required to provide documentary evidence to confirm eligibility.
How will the rebate be applied? We will apply the Warm Home Discount directly to your electricity account.
If you’re an electricity prepayment customer, a voucher will be sent to you that can then be used to apply credit to your prepayment device at Paypoint, Payzone and the Post Office.
I believe I am eligible, how do I apply?
If you’re in receipt of the guaranteed credit element of pension credit you automatically qualify and will not need to apply. You will receive a letter from the Department of Work and Pensions advising you of this.
If you’re not in receipt of the guaranteed credit element of pension credit but meet the above criteria please complete our
online form to register your details.
Link to useful website For more information, please visit the
Department of Work and Pensions website.
