We're Sorry

Our website is undergoing planned maintenance and will be up and running again as soon as possible.

We're sorry for the inconvenience we have caused you.

In the meantime if you would like to speak to someone, please call one of the numbers below:


At Home


• For new customers wanting to sign up with E.ON, please call 0800 056 8499

• For current E.ON customers wishing to change to one of our other products, or sign up for an additional product, please call 0800 183 1377

• For current E.ON customers with any other query, please the relevant number below:


Query Your Bill 0800 195 5556
Moving Home 0800 015 1670
Changing Supplier Enquiries 0800 479 0226
Energy Efficiency Advice 0500 20 10 00
Staywarm Enquiries 0800 169 4694
Prepayment Electricity 0800 052 0347
Prepayment Gas 0800 479 2211
Meter Readings 0800 479 0225
Minicom 0800 056 6560
All Other Enquiries 0800 052 0346
International Callers +44(0)
1268 65 21 00
Gas Emergency Services 0800 11 19 99


For an Electricity supply failure, please contact your local distributor. You will find their number in your local telephone directory.

In Business


• If you are looking for a quote, or want to speak to us about moving your business energy to E.ON, please call us on 0800 051 5517

• To speak to us about New Connections, please call 0800 092 3990

• For energy efficiency advice for your business, please call 0800 085 8525

• To tell us you are moving business premises, please call us on 0800 015 2652

• For current E.ON customers with any other query, including meter readings and queries about your bill, please call us on 0800 068 5523