A big thank you...
...for taking the decision to reduce the energy you use, your electricity bill and your impact on the environment. Making a difference starts with each and every one of us doing something positive to reduce the energy we use.
That's where your Energy Saving Monitor will help. It won't cut your electricity bills on its own, but it can show you how much energy and money you waste and help to change your habits, raise awareness and highlight everyday ways to be more energy efficient.
Need help with installing your Energy Saving Monitor?
Troubleshooting Guide
| Problem |
Possible Cause |
Solution |
| No Display |
Faulty display and/or display
unit supply |
Unplug the equipment and start again |
Corrupted display
(incomplete data) |
Faulty Display |
Unplug the equipment and start again |
| Alternating readings |
Display unit picking up a signal from a neighbours transmitter |
Follow the instructions on page 13 of the PDF manual |
| Data does not change |
Incorrect installation |
Unplug the equipment and start again |
| Cost reading seems excessivly high or low |
Correct tariff has not been set |
Refer to the tariff page on page 9 of the PDF manual |
| Temperature gauge excessively high |
Located too close to heat source |
Move monitor to a different location |
Still having problems?
If you're sure the monitor is installed correctly and you've tried the advice above, then you can send faulty equipment to the address below. Please include your name, full address (including postcode) account number and brief description of the problem. Replacements will be issued within 28 days of us receiving the faulty monitor.
Freepost NAT 8560
E.ON Response Centre
Unit 18 Sandbank Business Park
Dunoon
Argyll
Scotland
PA23 8PB