FAQs
FAQ Subject - Payment Queries
You're entitled to a discount if:
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You’re an E.ON EnergyOnline/E.ON FixOnline/E.ON SaveOnline customer
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You pay promptly by quarterly cash or cheque
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You pay by fixed monthly Direct Debit*
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You take both gas and electricity from us.
If you're receiving a discount it will appear on the front page of your bill/statement and is applied on each one you receive. The discount is taken from the total charges before VAT is applied.
*Customers on some of our restricted hour tariffs such as E10 may not get these discounts as they are reflected in the pricing structure of the product.
