We've announced a 6% cut in electricity prices

We have announced a 6% decrease in our standard electricity prices. The decrease, which equates to £31¹ off the average annual bill, will take effect from Monday 27th February 2012. 

• 75% of all E.ON customers to benefit² 
  
• Fixed price fairness: Customers on fixed deals are able to change E.ON tariff for free 
  
• Our Reset Review continues and promises real benefits for customers

E.ON UK Chief Executive, Dr. Tony Cocker said: “We understand that household bills are the most pressing concern for families across the country. Reductions over the last few months in the wholesale price that we pay for our customers’ energy have now allowed us to help as many of our customers as possible by cutting our electricity price. This 6% cut will help some 75% of our customers².

“Whilst we are pleased to be able to pass on this recent slight fall in wholesale prices, that global energy prices will continue their long-term rise. At E.ON we’ve provided a lot of support and tailored advice to customers including practical help, such as putting in loft or cavity wall insulation, and financial help to those in most need. Over the coming months we’ll continue to help our customers monitor their energy use and control their bills so that they become energy fit.

Today's drop in prices is only part of the change that is needed in the energy industry, continues Dr. Cocker: “Our Reset Review continues at pace and, with the help of our independent Customer Council, consumer advocacy groups and most importantly our 28,000 strong YourSay panel which is made up exclusively of customers, we‘re going to deliver the changes needed to get back the trust of our customers.

“No stone is being left unturned as we look at the products we offer, how we support our customers and how we make clear what goes into a bill. The Reset Review will make sure that our customers not only know that we are transparently fair but see that we are too.”

We are continuing to help our most vulnerable customers so that they can manage their energy use and therefore bills on a continuing basis.

Amongst the many measures and advice on offer this includes providing free cavity wall and standard loft insulation, plus a cheque for £100, to anyone in receipt of Child Tax Credit where their annual household income is less than £16,190 or to anyone claiming Pension Credit. 





¹ Based on an Ofgem average of 3,300 kWh per annum paying by fixed monthly Direct Debit

² An estimated 3.7 million customers or approximately 75% of E.ON UK’s domestic supply customers