Terms & Conditions


Terms and Conditions are more than just 'small print'. They form an essential part of the products and services we provide to you. They are designed to help you understand our standards and the way we work - and what we need from you in return.

You can find most of our Terms and Conditions in this part our website. They are split into separate sections for each of our customer groups - 'Residential' for home customers, 'SME' and 'Corporate' for small and large businesses respectively. The 'Website' section outlines the ethical and technical standards of our online service.

Electricity and Gas from E.ON