We aim to make our bills, invoices and statements easy to read and understand, but if you have any questions about your bill, you can find further information in our Frequently Asked Questions.
You can make it easier to manage your energy bills by registering as an online customer. You'll have 24 hour access to your account 7 days a week and can keep it up to date by providing your own meter readings. You can view and download your bills, check the status of your payments and set up a Direct Debit online. We'll also send you email reminders for meter readings and bills.
If you still have a query about your bill, then please contact us. Our dedicated business advisors will be able to help.