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Understanding prepayment meters

Prepayment meters can appear to be complicated, so we've put together some useful information to help.

Benefits of prepayment

Did you know that if you are a prepayment customer you may be eligible to receive...

Prepayment FAQs

Prepayment meters can be confusing, so we've put together some FAQs to help you

Electricity Prepayment Meters

Useful Information for electricity prepayment meters

Gas prepayment meters

Useful Information about Gas prepayment meters

Fraud

Learn how to protect yourself from prepayment fraud

Having trouble keeping your prepayment meter topped up?

If you are a prepayment customer and are really struggling to keep your meter topped up, give us a call on 0345 3033040 or email us.

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