Our contact centre will be closed Monday 29 May and will re-open Tuesday 30 May 8am. Our Smart Pay As You Go & Prepayment emergency line is open 24/7, if you’re off supply or unable to top up, please call 0345 303 3040.

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We won Large Supplier of the Year 2017 in the uSwitch Energy Awards

We've been voted best of the large suppliers for customer satisfaction for the 5th year running.


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Don't lose your E.ON Rewards points

E.ON Rewards has ended, but you still have some time to exchange any points you already have.

Inside our solar collaboration

We've powered Gorillaz greatest hit - all with energy from the sun, of course.

Moving home?

Moving home can be a busy time. Let us know you're moving in or out by filling in our online form, any time of the day or night.

Tell us you're moving

No more estimated bills.

No need to give us meter readings, your
smart meter will take care of it.

It's free to have a smart meter installed.

Prepayment plans

Designed to make your life that little bit easier. Your prepayment meter gives you the control to pay as you go and take away the hassle of bills.

Some useful links to help you with your prepayment plans.

Lost keys or cards

Find out where to top up


We're committed to providing you with the best service possible, and as part of this we've made our bills clearer, better laid out and easy to understand.

Understanding your bill

Get help on ways to save on your bills

We are here to help

View our help and support page to view our top FAQs and breakdown of energy help.

Help and support

I have a complaint

Find out about our Guaranteed Standards of Service

Energy suppliers