Our contact centre is currently experiencing long call wait times, we're sorry for any inconvenience the delays may have caused. We're working to resolve this as quickly as possible, but in the meantime we encourage you to use your online account to complete your task before trying to call in. If you don't have an online account you can register for one.
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Guaranteed to be cheaper than the average market price

  • We'll review your prices every quarter.
  • Your prices will go down if the market price goes down.
  • What you pay will never be more than your price at sign up.


Get a quote now


See if you could pay less

Depending on how you pay and the tariff you choose, you could save money by choosing paperless billing, setting up a Direct Debit and getting both your gas and electricity from us (Dual Fuel).

Inside our solar collaboration

We've powered Gorillaz greatest hit - all with energy from the sun, of course.

Moving home?

Moving home can be a busy time. Let us know you're moving in or out by filling in our online form, any time of the day or night.

Tell us you're moving

Use our home move service for landlords

No more estimated bills.

No need to give us meter readings, your
smart meter will take care of it.

It's free to have a smart meter installed.

Prepayment plans

Designed to make your life that little bit easier. Your prepayment meter gives you the control to pay as you go and take away the hassle of bills.

Some useful links to help you with your prepayment plans.

Lost keys or cards

Find out where to top up


We're committed to providing you with the best service possible, and as part of this we've made our bills clearer, better laid out and easy to understand.

Understanding your bill

Get help on ways to save on your bills

We are here to help

View our help and support page to view our top FAQs and breakdown of energy help.

Help and support

I have a complaint

Find out about our Guaranteed Standards of Service

Energy suppliers