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We're operating with reduced numbers of colleagues at the moment, but we're working hard to ensure we keep you on supply and continue to provide a high level of service no matter what your requirements. If you have a prepayment meter, are concerned about paying your bill, or simply have any other queries you can find lots of useful information on our dedicated coronavirus page.
100% renewable electricity from us
We provide all of our customers' homes with electricity backed by 100% renewable sources regardless of which tariff you're on. Electricity sourced from E.ON’s renewable generation assets, supply agreements with independent UK wind generators and the purchase of renewable electricity certificates. The electricity supplied to your homes comes from the National Grid.