Our main customer facing supply business.
Our generation business uses a wide range of energy sources to ensure a secure and diverse production of electricity.
Bringing together all activities relating to the operation and development of renewable energy.
Tell us how we're doing.
We work hard to stop things going wrong so you don’t have to contact us. But if something’s not right, it’s important we fix it quickly.
We're committed to treating all our customers fairly.
Our 10 commitments for face to face and telesales.
Helping to make a difference in our local communities.
Apply for funding for your community energy related project.
In a changing energy landscape, our five values are fixed points which inspire and guide us to build a business we’re truly proud of.
Everything we do begins and ends with our customers. If we build strong relationships with our customers, they’ll trust us to help them find the right energy solutions for them. And if we can see things through our customers’ eyes, we’ll be better equipped to give them a positive experience – every time.
Regardless of our individual strengths, we’ll accomplish more by working together. Not just with our customers, but with communities, business partners, and our own people. By being open and fair with our customers, we’ll build trust and loyalty. And by empowering our employees to work together towards common goals, we’ll achieve more than we ever could alone.
In a dynamic and sometimes volatile sector, we must adapt swiftly to changing conditions. For us, that involves constantly aiming higher and looking for new ways to make progress. We know that innovative thinking helps us find better solutions quickly. But on top of that, we also need the courage to pursue bold ideas when appropriate, and to learn from our mistakes.
When our customers succeed, we succeed. It’s what we call winning together. Likewise, if they experience a problem, then it becomes our problem too, until it’s resolved. We also strive to perform at our best at all times, leading the industry and helping to restore public trust in the energy sector.
We believe in doing things right – it’s how we earn trust. It makes people more likely to buy our services, to work with us and to invest with us. We never compromise on health and safety, and we operate sustainably to achieve long-term business success. We view the diversity of our workforce as a strength and care for the wellbeing of each of our employees.
For a quick answer you can tweet your question to @EONhelp anytime from 8am-8pm, Monday to Friday or 8am-6pm Saturdays.