Customer satisfaction

 uSwitch Large Supplier of the Year 2015       uSwitch Reward Schemes Winner 2015

We’re proud to have won Large Supplier of the Year in the uSwitch Energy Awards 2015 and 2014, Best Energy Company Reward Scheme for 2015, and Overall Customer Satisfaction in both 2012 and 2013.

We've worked hard this year to improve our customer service, but this doesn't mean we're going to sit back. We know we still haven't got it right for all of our customers, and we do care about making more improvements.

We’re committed to listening to our customers, and to ensure that your needs are at the heart of everything we do. Your feedback can help us do that.