Excellent customer service

  uSwitch award winner 2017 large supplier logo

Each year uSwitch asks 5,000 energy consumers for their opinions across 12 categories including reward schemes, transfer processes and meter services. As the highest ranking large energy supplier for customer satisfaction, we were also recognised for offering the best incentives and rewards.

Our Residential Managing Director, David Bird, commented: “We’re delighted to have been voted best of the larger suppliers for customer satisfaction for the fifth year running. This success is testament to all our colleagues who have helped us provide a high level of service which is valued by our customers. I’m very proud that E.ON has continued to make significant improvements, this year not only increasing our score for overall satisfaction, but also increasing our rankings for both meter reading and energy efficiency. Our customers are our number one priority, which is why we remain committed to offering excellent service, competitive products and energy solutions that will help them save energy and pay less, making improvements that really matter to them.”

Although we’ve worked hard to get this far, this doesn’t mean we’re going to sit back. We’re committed to listening to your feedback to ensure we deliver a best-in-class customer experience.