E.ON to upgrade homes to low carbon heating together with BEIS and Newcastle City Council

Michael Lewis, CEO of E.ON UK
The challenge for us all is to move away from fossil fuels towards something that is cleaner, more efficient and more cost effective. Working with BEIS and Newcastle City Council, we’ll demonstrate that heat pumps are one of the smart, personalised and sustainable solutions that will help us in meeting that challenge.
Michael Lewis, CEO of E.ON UK
  • E.ON secures £3.9 million funding as part of BEIS ‘Electrification of Heat’ project which is designed to help increase the uptake of alternative heating solutions
  • 250 suitable homes across Newcastle-upon-Tyne set to receive heat pumps for free from July
  • The scheme offers Newcastle households the opportunity to heat their home with renewable energy

250 homes will be fitted with energy efficient heat pumps as part of an alternative heating solutions scheme launched today by the Department for Business, Energy & Industrial Strategy (BEIS) and E.ON.

The BEIS Energy Innovation Programme launched the ‘Electrification of Heat’ project to explore how to overcome barriers to people adopting alternative heating solutions in place of more traditional gas boilers. The project will also demonstrate the feasibility of a large-scale rollout of heat pumps in advance of the proposed ban on installing gas boilers in new homes from 2025.

E.ON was successful in the £3.9 million bid to deliver the project with Newcastle City Council and will install 250 heat pumps along with a range of innovative secondary technologies, such as thermal stores, to suitable homes1 in Newcastle-upon-Tyne.

Michael Lewis, CEO of E.ON UK, said: “The way we heat our homes is now one of the UK’s largest contributors to climate change. The challenge for us all is to move away from fossil fuels towards something that is cleaner, more efficient and more cost effective. Working with BEIS and Newcastle City Council, we’ll demonstrate that heat pumps are one of the smart, personalised and sustainable solutions that will help us in meeting that challenge.

“The timing of this project couldn’t be better. The UK needs a green economic recovery and upgrading the homes we’re all now spending far more time in ticks all the right boxes: creating good local jobs and improving health and wellbeing, as well as reducing emissions.

“We already supply all our customers’ homes with electricity backed by 100% renewable sources2, and if we decarbonise the UK’s heating system we can improve the lives and lifestyles of countless people, saving them money in the process and helping to combat the climate crisis.”

Cllr Clare Penny-Evans, Newcastle City Council’s cabinet member for climate change and communities, said: “As a city we have already been taking great strides in cutting our carbon footprint, but with an ambitious target of becoming ‘net zero’ by 2030 we know the task ahead is a huge one.

“Achieving our aim is only possible by working together and, as we have seen since declaring a climate emergency, through our first climate summit, and in the ongoing work of our climate change committee and net zero taskforce, there is a huge collective will to take the bold and innovative steps needed to rise to this challenge.

“This project is an exciting opportunity for Newcastle, as one of only three locations chosen by BEIS nationally to explore the benefits of heat pump technology, and I hope as many households as possible will put themselves forward to potentially take part.

“Yet for us this is not just about the 250 homes that will benefit now, but what we hope it will teach us, so that we might in the future be able to apply this technology right across our communities and support local jobs and businesses in the green economy.”

The project will be fully funded by BEIS, meaning it will be free to suitable homeowners1. It will be delivered in privately owned and social housing group owned homes. It will predominantly focus on homes which already have gas central heating, although some homes which have no mains gas will also be included. Recipients of the free heat pumps will benefit from aftercare to ensure the heat pump is operating effectively, as well as energy tariff and usage advice and wellbeing checks by the charity National Energy Action (NEA).

E.ON will begin identifying customers and preparing for installations in July 2020 and the scheme will run until March 2022. Residents do not have to be an E.ON customer to benefit, but do need to meet certain property suitability criteria for the installation of a heat pump1.

To identify the households who could most benefit from a heat pump, E.ON will be able to call on its pioneering use of satellite imaging technology in combination with Newcastle City Council’s own data.

Further details surrounding the project and how interested homeowners can apply will be announced in the coming weeks.

For now, interested homeowners should contact E.ON on 03332 024877 or email [email protected] to register their interest.

In order to continue to keep customers and colleagues safe, E.ON has complied with the government guidance for managing the spread of COVID-19 and we will not be visiting interested customers’ homes until it is safe to do so. In the meantime, E.ON will contact interested customers by telephone to keep them up to date on their application.


Notes to editors

The ‘Electrification of Heat’ project is a collaboration between E.ON and Newcastle City Council, funded by the Department for Business, Energy and Industrial Strategy, with support from social housing provider Your Homes Newcastle and anti-fuel poverty charity National Energy Action. The Electrification of Heat Demonstration Project is funded by the BEIS Energy Innovation Programme and further details can be found at: gov.uk/guidance/electrification-of-heat-demonstration-project

  1. This is a time limited, volume restricted project with a maximum volume of installs available by property type / heat pump type, up to the total 250 installs available. An application is no guarantee that you will receive a heat pump and it will be subject to your property suitability based on a home survey and places within the project being available. It is at E.ON’s full discretion to choose the most suitable households from the applications received and surveys completed.
  2. Electricity sourced from E.ON’s renewable generation assets, supply agreements with independent UK wind generators and the purchase of renewable electricity certificates. The electricity supplied to your homes comes from the National Grid. Find out more at eonenergy.com/renewable

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