For further information about how we're helping our customers please see our dedicated page.
Prepayment and Smart Pay As You Go customers should also check this page for regular updates.
We’re now ready to continue installing smart meters after making changes to our installation process.
We have developed a no contact installation process which all our technicians will follow, see our smart meter pages for more information.
We're still working hard to assist customers who need a new boiler. Please see our dedicated page to see how we're managing installations.
We’re still open, but we can’t visit your home right now to keep you and our team safe. We can still give you a quote over the phone for solar and storage, this takes about 30 minutes of your time. Get in touch if you’d like to find out more.
Get access to view your bills, give us your meter readings, check what tariffs we have available and much more when you register online.
Discover how we’re inspiring the next generation, supporting new careers and championing important causes.
We’re committed to investing in the communities in which we live and work. We have a dedicated Community Relations team who work with charity partners to help those who need it most.
We partner with charities to provide support and raise money for the work they do. Find out more about our current partnership with Alzheimer’s Society, and see what you can do to help.
We’re engaging young people in STEM subjects through Energise Anything, an initiative aimed at the next generation of scientists, engineers and tech experts.
We work closely with local community organisations to make sure our funding activity can really make a difference. Email us to talk about your community support requests.
Our range of free Energise Anything resources will help young people discover STEM subjects in unexpected ways.
Explore the surprising and exciting challenges that a job in STEM can offer.
Our workshops for schools get pupils designing, making, dismantling and hacking as they learn.