For further information about how we're helping our customers please see our dedicated page.
Prepayment and Smart Pay As You Go customers should also check this page for regular updates.
We have made the decision to stop fitting smart meters for the time being.
Please check our decidated page for further updates.
We're still working hard to assist customers who need a new boiler. Please see our decidated page to see how we're managing installations.
We’re still open, but we can’t visit your home right now to keep you and our team safe. We can still give you a quote over the phone for solar and storage, this takes about 30 minutes of your time. Get in touch if you’d like to find out more.
Get access to view your bills, give us your meter readings, check what tariffs we have available and much more when you register online.
Take a look at our financial reports and other downloads.
View our 2018 financial report
View our Modern Slavery Statement
View our 2019 gender pay gap report and data
View our sustainability statements past and present
See the mix of fuels we've used to generate electricity.
We're committed to managing our taxes responsibly and compliantly in line with UK tax obligations.
We're always working to make things better for you, which is why we want to know if you're not happy.