For further information about how we're helping our customers please see our dedicated page.
Prepayment and Smart Pay As You Go customers should also check this page for regular updates.
We’re now ready to continue installing smart meters after making changes to our installation process.
We have developed a no contact installation process which all our technicians will follow, see our smart meter pages for more information.
We're still working hard to assist customers who need a new boiler. Please see our dedicated page to see how we're managing installations.
Get up to £400 off a solar battery when you buy any solar package from us.
Offer ends 2 October 2020. Terms and conditions apply.
Get access to view your bills, give us your meter readings, check what tariffs we have available and much more when you register online.
Take a look at our financial reports and other downloads.
View our 2019 Consolidated Segmental Report
View our 2018 financial report
View our Modern Slavery Statement
View our 2019 gender pay gap report and data
View our sustainability statements past and present
See the mix of fuels we've used to generate electricity.
We're committed to managing our taxes responsibly and compliantly in line with UK tax obligations.
We're always working to make things better for you, which is why we want to know if you're not happy.