Taking action: how we’re creating dementia friendly communities

man walking across plane wings
Posted 25/05/2018 by E.ON

Dementia can affect every aspect of someone’s life. The way they use energy and their relationship with their energy supplier is no different.

In the UK alone, the number of people living with dementia is set to increase to over a million by 2021 and over two million by 2050; it’s never been more timely to take action.

Since we announced our partnership with Alzheimer’s Society, we’ve been busy raising awareness of the disease to help improve the lives of people living with dementia and their carers.

To mark this year’s Dementia Action Week, we reflect on how far we’ve come on our quest to create dementia friendly communities, and make managing energy simple.

We’ve raised nearly £150,000 to pay for dedicated support

Whether it’s dressing up, baking and selling goodies or bungee jumping, our colleagues have been doing their bit to help raise funds to pay for Dementia Support Workers.

These dedicated professionals help people who have been diagnosed with dementia to take control of their lives, and make sense of what is happening to them.

This can include explaining how dementia progresses, and providing practical advice on things like getting financial affairs in order and claiming benefits.

 Helping create dementia-friendly communities…


We want to help create communities that are inclusive and tolerant of people living with dementia. So, working closely with Alzheimer’s Society, we’re offering all our colleagues the chance to become Dementia Friends.

Dementia Friends is a social action movement that aims to increase people’s understanding of the disease, and inspire them to support people affected by dementia in the community. Nationally, over 2 million people are already trained, with a target to reach 4 million by 2020.

…and making energy easier for people with dementia

We’re passionate about making energy simple for our customers.

People with dementia are particularly vulnerable to problems related to energy use and managing their energy.

To better understand the challenges, we funded the Switch on to Dementia report and supported the creation of the dementia friendly utilities guide – research and recommendations on how energy companies can help people with dementia and their carers.

United against dementia

The government is taking dementia seriously, recently outlining plans to establish a set of minimum standards that customers with dementia should expect to receive across different sectors.

Specifically, we think it’s vital that utility companies make sure they have the right policies and processes to support their customers, employees, and people in the communities they serve.

So, over the next few years, we’ll continue building on our partnership with Alzheimer’s Society, helping to drive this agenda and standing united in the fight against dementia.

Get involved this Dementia Action Week, and discover how you can help the fight on the Alzheimer’s Society website.

Posted in