Price promise terms and conditions

We’ll aim to beat the forecast annual cost of any 1, 2 or 3 year fixed electricity or gas initial renewal offer, based on your annual consumption which you provide to us. Where we decide not to offer a lower priced plan, we’ll pay £100 per fuel, per site. The promotion is open to new and existing customers who are small or medium enterprises and excludes any other promotion offered by a competing supplier, e.g. cashback. Your energy tariff or fixed price contract must be in the renewal window. If we can’t beat the price you tell us and you would like to claim the £100 promotion we’ll need to see the competing initial renewal offer either in writing or by email issued by your existing supplier. The contract start date must be within 60 days of the date on the renewal letter or email.

We’ll review our offer and the competing offer from your existing supplier using information you provide to us such as your annual consumption as well as any additional costs or charges you will pay in the competing offer over the contract period, e.g. distribution/transportation, VAT, Climate Change Levy (CCL) or CCL equivalent charge and government environmental charges or costs. If the competing offer is for a two or three year term, we’ll use the same annual consumption for each year. We may withdraw this promotion at any time due to unforeseen circumstances e.g. if more customers take up this offer than we expect.

The promotion is available to small and medium enterprises (E.ON Energy Solutions Ltd.) with less than 20 non-half hourly electricity or non-daily metered gas sites who use less than 1,000,000kWh of electricity or 1,500,000kWh of gas per year. The promotion does not apply to existing customers of, or quotes obtained through our Corporates business (E.ON UK Plc). Alternative offers through third party intermediaries are not eligible for this promotion. Any offer of a contract is subject to a credit check. If we can’t beat the renewal offer then we will send a £100 cheque made out to the business name within 28 days, following receipt of the written/email offer and of our declining to beat the offer from your existing supplier