Compare your energy use with similar homes to see if you could save.
Thanks for giving us some more details, we'll get back to you on Facebook or Twitter, whichever you used to get in touch.
In the mean time, check out this video which may help with your account.
Designed to make your life that little bit easier, your prepayment meter gives you the control to pay as you go and takes away the hassle of bills.
For a quick answer you can tweet your question to @EONhelp anytime from 8am-8pm, Monday to Friday or 8am-6pm Saturdays.