Contact us

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Live chat

We’re busy helping customers who are most in need and concerned about paying their bills. If your query is urgent or you’re struggling to pay your bill, we’ll connect you with someone as fast as we can.

In the meantime, why not see if you can find as answer in our frequently asked questions.

You can email us, too

If we're not available to take a call or chat online, you can still get in touch by using our online form to email us.

Not happy about something?

We're sorry to hear you're not happy. Tell us what's gone wrong and we'll try to make things better. See how to make a complaint.