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Manage your payments, give meter readings and more online.

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Live chat

Chat to one of our advisors, online now.

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How to videos

Our step by step videos show you how to pay your bill, give us a meter reading plus lots more.

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Telephone numbers

If you would prefer to get in touch by calling us, you can find our telephone numbers here.

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Complaints reports

Our complaints reports show how we've been dealing with your complaints.

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Your energy on the go

With our mobile app you'll have energy at your fingertips.

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You can email us, too

If we're not available to take a call or chat online, you can still get in touch by using our online form to email us.

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Not happy about something?

We're sorry to hear you're not happy. Tell us what's gone wrong and we'll try to make things better.

See how to make a complaint