Coronavirus and E.ON

Thanks for bearing with us during the coronavirus outbreak. It’s been difficult for us all, but we’re now getting back to normal service.

We don’t want to keep you waiting so please either log in or register to use our online service to manage your query in the first place. You can pay your bill, leave a meter reading and manage your Direct Debit online. If you can’t get what you need online, then we’re here to help.

If you're from the NHS Test and Trace service and need to speak to us, please call 02476 192000.

We are COVID-19 Secure

We confirm we have complied with the government guidance for managing the spread of COVID-19. You can download our certificate here.
  • We have carried out a COVID-19 risk assessment and shared the results with the people who work here
  • We have cleaning, handwashing and hygiene procedures in line with guidance
  • We have taken all reasonable steps to help people work from home
  • We have taken all reasonable steps to maintain a 2m distance in the workplace, in your home and business
  • Where people cannot be 2m apart, we have done everything practical to manage transmission risk

Keeping you informed

We want it to be as easy as possible for you to get the information you need from us. We'll continue to provide regular updates via our Facebook and Twitter feeds and here on our website.