For business gas, electricity and energy management queries for large businesses we have dedicated teams on stand by to help.
Call us on 02476 42 42 42 or request a call back.
Call us on 0333 202 4920.
If you’re moving premises or changing tenancy, please call 02476 193 334 with your account details to hand.
Phone lines open Monday to Thursday from 8.30am - 5pm and Friday 8.30am - 4pm.
If your query is about billing have a look at our Understanding your bill section.
Want to find out more about your metering, regulation, third party charges visit Understanding energy.
It’s the responsibility of every large energy user to be prepared to cope with a Gas Supply Emergency. UK gas supplies have become more reliable in recent years. However, as gas supply is influenced by a wide range of events, such as unusual weather conditions, supply failures and European gas demand, it’s hard to predict when there may be a shortage.
Visit our Gas Emergencies page for more detailed information.
We provide a range of additional energy solutions that can help businesses grow and stay in control of costs.
For a quick answer you can tweet your question to @EONhelp anytime from 8am-8pm, Monday to Friday or 8am-6pm Saturdays.