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You can identify your electricity supply type by looking at your current bill.
We can identify your gas supply type through your Meter Point Reference Number (MPRN).
The legal requirements and obligations you may need to be aware of and meet.
How we calculate the annual consumption figure on your Statement of Renewal Terms.
A 'pass through' charge e.g. Renewables obligation is one that is set by a third party which we have to pass on to you.
Our quick guide to some of the terminology you may encounter in the energy sector
Helping you decide when and how to buy your energy
Read more about the Electricity Market Reform (EMR).
An AMR automatically records how much gas or electricity you are using, then sends us the data
If you've had an ESOS audit done, we can help you take the next step.
Read about P272, an Ofgem change to the Balancing and Settlement Code. It aims to make ‘settlement’ and billing more accurate.
Jointly developed by the UK's Distribution Network Operators (DNO).
Check our latest articles from the Manufacturer magazine.
For a quick answer you can tweet your question to @EONhelp anytime from 8am-8pm, Monday to Friday or 8am-6pm Saturdays.