Your gas supply type and meter management

We can identify your gas supply type through your Meter Point Reference Number (MPRN) which you will find on your bill. Alternatively you can use the Meter Serial Number on your gas meter.

Call us on 02476 42 42 42* with either your MPRN or your Meter Serial Number and we will tell you your supply type.

Your gas supply type

Daily Metered (DM) gas supplies

A gas meter that records, stores and transmits daily readings, for more accurate bills. Find out more.

Non-Daily Metered (NDM) gas supplies

A traditional gas meter, which is read manually and the consumption billed monthly or quarterly. Find out more.

*We're open Monday to Thursday 8.30am to 5pm, or Friday 8.30am to 4pm.

Managing your gas meter

What is a Meter Asset Manager (MAM)?

A MAM is the organisation who installs and undertakes work on a gas meter. When you join E.ON you can have this provided by E.ON and the cost will be passed on through your supply bill. Alternatively, you can choose to appoint your own MAM and if you do then you will be invoiced separately by your chosen MAM. If you choose to appoint your own MAM you will also take on the associated responsibilities under the Gas Act 1986.

What is a Meter Reading Agent (MRA)?

A MRA is our appointed agent who will read your meter at regular intervals to ensure accurate and consistent data is used to calculate your bill. Our MRA is also responsible for inspecting the meter to ensure it is being maintained under the Gas Act 1986 and updating the details of the inspection on centrally held records.