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We can identify your gas supply type through your Meter Point Reference Number (MPRN) which you will find on your bill. Alternatively you can use the Meter Serial Number on your gas meter.
Call us on 02476 42 42 42* with either your MPRN or your Meter Serial Number and we will tell you your supply type.
A gas meter that records, stores and transmits daily readings, for more accurate bills. Find out more.
A traditional gas meter, which is read manually and the consumption billed monthly or quarterly. Find out more.
*We're open Monday to Thursday 8.30am to 5pm, or Friday 8.30am to 4pm.
A MAM is the organisation who installs and undertakes work on a gas meter. When you join E.ON you can have this provided by E.ON and the cost will be passed on through your supply bill. Alternatively, you can choose to appoint your own MAM and if you do then you will be invoiced separately by your chosen MAM. If you choose to appoint your own MAM you will also take on the associated responsibilities under the Gas Act 1986.
A MRA is our appointed agent who will read your meter at regular intervals to ensure accurate and consistent data is used to calculate your bill. Our MRA is also responsible for inspecting the meter to ensure it is being maintained under the Gas Act 1986 and updating the details of the inspection on centrally held records.
For more accurate bills.
Automated Meter Readers (AMR) can provide actual usage data and regular billing on non daily metered (NDM) gas supplies.
Energy for your business can be a complex issue.
For a quick answer you can tweet your question to @EONhelp anytime from 8am-8pm, Monday to Friday or 8am-6pm Saturdays.