Understanding your system

Find out how it works

Solar Panels

The roof mounted Solar Photovoltaic (PV) panels convert light energy from the sun into electricity that can be used to power lights and appliances in the home.


The inverter converts the direct current (DC) power produced by the panels into alternating current (AC) electricity that can be used in the home.

Download our diagram of how a solar PV system works (PDF)

Your smart generation meter readings

Your meter will send information electronically to us so that we can read your meter remotely.

It is unlikely, but if there are any problems getting a signal to read your meter remotely, we will contact you and give you instructions on how to provide us with readings.

The Smart Generation Meter keeps track of how much energy is being generated. The meter can automatically send information using mobile technology, so there is no need to take meter readings.

We can also use the Smart Generation Meter to remotely monitor a system’s performance and output. This means we can quickly spot and resolve any problems to keep the Solar PV electricity system working as efficiently as possible.