Low carbon heating for Waterloo Housing tenants

Waterloo HousingWaterloo Housing Association chooses E.ON to install low carbon heating technology in a £4.3 million residential refurbishment 

As part of a £4.3 million refurbishment project, residents of Hill Top in Warwickshire have had their homes and gardens transformed in a bid to reduce energy costs and adopt a more energy efficient lifestyle. 

The transformation has come about thanks to Waterloo Housing Association and E.ON’s Sustainable Energy business. 

The work has so far involved a complete renovation of 12 homes fitting them with new windows, doors, kitchens and bathrooms. In addition, the properties have been insulated and residents given a new landscaped garden and off road car parking space. 

Waterloo Housing Association selected E.ON to install low carbon ground source heat pumps (GSHP)¹ which give residents the potential to save up to 64%² on energy costs and carbon emissions each year. 

Michael Woodhead, Managing Director of E.ON’s Sustainable Energy business, said: “The residents of Hill Top are not only going to benefit from more affordable and sustainable energy, they’ll also be helping North Warwickshire Borough Council achieve its carbon reduction targets. 

“E.ON has already installed over 2,000 ground source heat pumps throughout the UK and we are confident that Hill Top residents can lead the way in encouraging communities across the country to become cleaner and greener.” 

During an open evening experts were on hand to give residents advice on gardening and recycling and E.ON were also present to discuss the benefits of the heat pumps and to instruct residents on how to use an energy monitor so they can keep track of their energy use. 


Local resident Sarah Richardson said: “I’m so pleased with the work that has taken place. We are already saving money on our energy bills and the evening has been a great way to find out how to cut back on the amount of energy I use and I’m looking forward to putting this into practice and spreading the word.” 


Phase two of the project, which started in July, will involve the renovation of further homes and gardens in the district of Hill Top, including the installation of ground source heat pumps and work is expected to finish in spring next year. The project has been able to go ahead following investment from Waterloo Housing with additional funding from the government’s Homes and Communities Agency, the Low Carbon Building Programme and North Warwickshire Borough Council. 

¹ Ground source heat pumps work by extracting heat from the ground to provide heating and hot water. The heat is captured via a bore hole in the resident’s garden, which is drilled down 80 metres below the surface, and is then distributed throughout the home via traditional radiators, under floor heating and hot water cylinders. 

² Anticipated cost and carbon savings of 64% for Waterloo Housing Association residents – based on a HeatPlant 35 ground source heat pump system displacing electric fuelled two bed terraced properties with a total floor area ranging from 66.80m2 to 72.92m2, heat loss co-efficient of 97.30 W/oC, 102.79 W/oC and 106.97 W/oC, radiators and an annual heat load of ranging from 5,552 kWh to 5,789 kWh. Cost savings based on an electricity fuel price of 11.39p per kWh (based on 2008 UK average Direct Debit Bills reviewed in June 2009). Carbon savings based on an emissions factor of 0.442kg CO2 per kWh for electricity. Cost and carbon savings are dependent on the type of heat pump installed, the type of fuel it replaces and the type of the property.