Our contact centre is currently experiencing long call wait times, we're sorry for any inconvenience the delays may have caused. We're working to resolve this as quickly as possible, but in the meantime we encourage you to use your online account to complete your task before trying to call in. If you don't have an online account you can register for one.

We’re here to help while we fix this problem

men working in trading floor with lots of PCs and screens - E.ON We’re sorry you can’t access your account at the moment. We’re working to fix this as soon as possible.

You’ll still be able to submit your meter readings or pay your bill

You can still get in touch with us:

You can find us on Twitter (@EONhelp) or on Facebook if you've got a question. We're online 8am to 8pm, Monday to Friday, and 8am to 6pm on Saturdays.

You can also contact us here.