Your half hourly supply will be managed by our Corporates team. You’ll have a new account number, you’ll see some minor changes to your bill, and you’ll also have a dedicated account manager to look after you.
You will continue to be serviced by our Corporates team for the duration of your current plan and they will help you with any questions you may have. You can contact the team by telephone 02476 183976* or email Business-Sales-North-SME@eonenergy.com.
Changes to your invoice
Your account will be billed monthly and each bill you receive will include a one page account statement, clearly showing the amount you need to pay and the date you need to pay it by. In the case of a Direct Debit, it’ll be the date we’ll take payment from your bank account. The bill will also highlight other key account details including any outstanding balance, withdrawn charges, disputes or refunds.
You can find out more about how your bill may look here .
How to pay your invoice
As our Corporates team has a different bank account from our SME team, and you will also have a new account number, you’ll need to make some changes to your payment details.
If you currently pay by Direct Debit we’ll provide you with a new Direct Debit form as we’ll need to send a refreshed instruction to your bank with your new account number. The bank account you will pay your bills into is different for our Corporates business, so we need to update your bank with our details too. Once you return the forms to us, we’ll do all this for you.
BACS or CHAPS
If you pay by BACS or CHAPs, you’ll now need to send your payment to the Corporates account:
Sort Code: 60-80-09
Account Number: 61125970
You will also need to quote your new customer account reference; alternatively you can also send us a remittance advice via email to GroupsCreditManagement@eonenergy.com.
Please send cheques made payable to E.ON, and quoting your customer account reference on the reverse, to:
E.ON UK plc
PO Box 8610
If you don’t currently pay by Direct Debit but would like to, please contact us on 02476 183976* and we can set this up for you.
For more information about moving premises, please visit our Moving premises pages
More information about our online services is below:
eData Services - A fully web-based system, with a secure website providing access to your energy usage data and analysis, for half-Hourly electricity or Daily Metered gas contracts.
View Bill - Once you have registered you can view your bill online.
* Opening hours Monday – Thursday 9am to 5pm, Friday - 9am to 4pm