We're sorry that you can't pay your bill online at the moment. We're working to fix this as soon as possible.
You can make a payment over the phone by calling us on 0345 055 0065.
If you've got any Direct Debit questions you can find answers on our help and support pages.
You can also get in touch with us online:
You can find us on Twitter (@EONhelp) or on Facebook if you've got a question. We're online 8am to 8pm, Monday to Friday, and 8am to 6pm on Saturdays.