We're sorry but we can't take payments either online or over the phone at the moment. We're working to fix this as soon as possible.
If you've got any Direct Debit questions you can find answers on our help and support pages.
You can also get in touch with us online:
You can find us on Twitter (@EONhelp) or on Facebook if you've got a question. We're online 8am to 8pm, Monday to Friday, and 8am to 6pm on Saturdays.