We're sorry but we're unable to reset your password because your password reset link has been replaced with a newer one.
If you requested a new password reset activation code you should have a more recent email from us with an updated link.
Use this link and follow the instructions to reset your password. If you're still having problems, please fill out our forgotten password form to try again.
You can also find us on Twitter @EONhelp or on Facebook if you've got a question. We're online 8am to 8pm, Monday to Friday, and 8am to 6pm on Saturdays.