Our contact centre is currently experiencing long call wait times, we're sorry for any inconvenience the delays may have caused. We're working to resolve this as quickly as possible, but in the meantime we encourage you to use your online account to complete your task before trying to call in. If you don't have an online account you can register for one.

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Pay your bill

Please enter your account details to pay your bill. When you make your payment you’ll be taken to a different website. It’s quick, easy and secure.

  • If you pay by Direct Debit you can still make a credit/debit card payment now.
  • This is in addition to your regular monthly Direct Debit payment.

Please enter your account details to pay your bill.

You can also log in to your account to pay.

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Help and advice Account number

Please enter your account number without spaces. You can find this on most correspondence from us.

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Help and advice Postcode

Please enter the postcode of the address we send correspondence to, e.g. bills or statements. If you're a business customer please enter the postcode of your supply address.

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Help and advice Email address

Please enter your email address. We'll need this to send you any relevant notifications. 

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SME How to pay your bill

This video shows you all the different options you have to pay your bill.

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Set up your online account

Managing your account online is an easy way to keep an eye on costs, give us meter readings and pay your bills.

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