Cancel your contract

To terminate your contract, you can;

  • write to us at Contract Terminations, PO Box 9042, Sherwood Park, Annesley, Nottingham, NG15 5AZ
  • email us at
  • call us on 0345 301 5343 (8am to 6pm Monday to Friday).

When you terminate your contract, we’ll move you to our out of contract prices, which are higher than our variable plan prices, from the end of your current plan until your switch is complete.

Our out of contract prices are also higher than our fixed price plans and we may change them at any time. You can find our latest prices by logging in to your online account, or by giving us a call.