Thank you for your query. We will aim to get back to you in the next 2-3 days.
If you are a risk of going off-supply or are already off supply please call us on 0345 301 5955 or you can live chat with us.
We don't like to keep our customers waiting so have you tried to use our helpful online service to manage your query? You can pay your bill, leave a meter reading and manage your Direct Debit.
Watch our step by step videos that show you how to pay your bill, give us a meter read and lots more.