We're sorry

We can’t log you in to your online account

We’re having problems pulling through all the information on your account, so we can’t log you in right now. You won’t be able to log in online until we’ve sorted this out. We’re sorry about the wait (this could be a few weeks).

If you’ve got something you need to talk to us about in the meantime, please get in touch either online through Twitter (@EONhelp) or Facebook, or if you’d rather pick up the phone, you can call us on 0345 303 3040.

We’re online and on the phone between 8am and 8pm in the week and 8am to 6pm on Saturdays.