Your bill total - how we worked it out
Your bill is based on the difference between meter readings on your last bill, up to the latest meter readings we have, either from you, our meter reader, or from an estimate.
The difference between readings will give us the number of kilowatt-hours you've used for electricity. How we work out your gas usage in kilowatt-hours can be viewed online
The number of kilowatt-hours is then multiplied by the relevant unit rates, and any discounts you are eligible for are deducted and VAT added. Any debit or credit balance from your previous bill is also included to give you your current balance.