Imagine your bill is £100 plus VAT. Where does this money go?
We provide one of life's essentials and play a vital role in our customers' lives. This is what goes into bringing light and warmth into their homes.
We're all working hard to control what our business spends, but many of the costs we can't control. What we can do is give our customers advice to help them become more energy efficient, enabling them to reduce their bills and save money.
These numbers are based on 2017 end of year figures.