Our contact centre is currently experiencing long call wait times, we're sorry for any inconvenience the delays may have caused. We're working to resolve this as quickly as possible, but in the meantime we encourage you to use your online account to complete your task before trying to call in. If you don't have an online account you can register for one.

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  • Payments

    All the information you need about the ways you can pay for your energy with us.

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  • Two women taking a look at their bill

    Understand your bill

    We aim to make sure that your bills are simple and clear.

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    Online help

    For a quick answer you can tweet @EONhelp or find us on Facebook. 

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    Smart Pay As You Go is here

    Our newest way to pay allows you to top up your meters from your smartphone, computer or post office