Our contact centre will be closed Monday 29 May and will re-open Tuesday 30 May 8am. Our Smart Pay As You Go & Prepayment emergency line is open 24/7, if you’re off supply or unable to top up, please call 0345 303 3040.


Skip to content
  • Be green - go paperless and get up to £10 off your bills

    See if you're able to benefit

    If you've got an online account and you pay by Direct Debit or on receipt of your bill, go paperless and save £5 on your electricity and £5 on your gas.

  • A woman using her phone at sunset

How does paperless billing work?

  • It's simple

    Instead of a paper bill through your door you’ll get an email telling you your bill is available to view online.

  • Everything in one easy place

    You can then view or print it whenever you want, with all your bills in one easy place.

  • Enjoy the convenience

    And no more searching through drawers or pinning things to the fridge.

How to get your paperless billing discount*

  1. Get an online account

    Create or log in to your online account and you'll automatically be opted in to paperless billing. But if you prefer bills through the post you can choose to get them this way, but won't be able to get the discount anymore.

  2. Change how you pay

    To get the discount, you'll need to pay by Direct Debit or on receipt of your bill (e.g. pay at the post office or send us a cheque). Depending on how you currently pay, you might need to pass a credit check before you're able to do this.

  3. And you're done

    We'll automatically apply the discount to your bill, which you can view online at any time. We'll also include the discount in any future quotes you get from us, just so you know.

  • *Not able to get the discount?

    Even if you’re unable to get the discount, you can still choose paperless billing, and view or print your bill at any time from your online account.

Other ways to help you save

  • Saving Energy Toolkit - E.ON
  • Save even more with our Saving Energy Toolkit

    • You can be in control of how much energy you use
    • See where you're spending the most money
    • Start using only what you need