If you have an online account, you can view your points balance and exchange your points by logging into your account.
If you don’t have an online account yet why not set one up today? You can check your Points Balance, exchange your Reward Points in a few clicks and it comes with lots of other benefits:
• access your account 24/7
• check your bills and make payments
• submit meter readings
• set up and manage your Direct Debit payments
• see how your energy stacks up, with our free Saving Energy Toolkit
• check you’re on our best deal for you.
You can get up to £10 a year discount (£5 per fuel) if you choose paperless billing. You’ll get email prompts when they’re ready to see. This means you can view and print your bill at any time.
If you don’t want to manage your account online, you can exchange your E.ON Reward Points over the phone. If you have a credit meter call 0345 301 5350 or if you’re a prepayment customer please call 0345 302 4317. Lines are open 8am to 8pm Monday to Friday, and 8am to 6pm on Saturdays.
Your E.ON Reward Points will expire after two years, so don’t forget to exchange them. For more information about E.ON Rewards, visit our help and support page.