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Fix Online

Our exclusive online tariff

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Fix Online v13

Our exclusive online tariff.

Summary of features

  • £60 Exit Fee (£30 Electricity, £30 Gas)

    There is an exit fee of £30 per fuel if you choose to change suppliers before your renewal period, which is 49 days before your tariff is due to end. If you choose to switch to another E.ON tariff or move house, no exit fee will apply.

  • Agree to have smart meters installed

    By choosing this tariff you agree to be contacted, where eligible, for the installation of a smart meter and have one installed for each fuel we supply. You will stay on this tariff if we aren't able to fit a smart meter.

  • Online Account Management

    This tariff is only available to customers that manage their account online.

  • 12 Month Tariff

    Prices are fixed for 12 months from your tariff start date.

  • Discounts

    If you pay by Direct Debit you will see a reduction in your standing charge and unit rates, however there will be no paperless billing or dual fuel discounts with this tariff.

  • Payment by Fixed Monthly Direct Debit

    This tariff is only available to customers paying by Fixed Monthly Direct Debit.

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What you need to know

  • Our Fix Online tariff keeps you protected from price increases for 12 months, subject to VAT and regulatory changes
  • There's an exit fee of £30 per fuel with this tariff.
  • This is available as a Dual Fuel or electricity-only tariff, and isn't available if you pay by key or card (prepayment) or top up online (Smart Pay As You Go)
  • If you pay by Direct Debit you'll see a reduction in your prices
  • If you sign up for this tariff, we’ll contact you about smart meters and arrange the best time to fit them in your home. If we can’t install a smart meter, you’ll stay on this tariff

Go Clean with your tariff*

Upgrade this tariff to a Clean energy option for just £2 per month by flicking the "Go Clean" switch when you get a quote.

*Additional information

Clean

Our Clean upgrade is only available on our fixed tariffs, but we're not able to upgrade your tariff if you're on our Fix and Drive tariff which already comes with Clean goodness.