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  • Our Price Alert T&Cs

    We've done the hard work so you don't have to search through your full T&Cs to find out how Price Alert works.

    It's no longer available with our new tariffs, so if you're on an older tariff and not sure if you'll get them if you opt in, you can still check section 14 of your full T&Cs.

  • If you're opted in to Price Alert and we launch a new version of your current fixed tariff, we'll notify you within ten working days. You may receive alerts via email, text or your online app on your mobile device.

    Price Alert is only available if you manage your account online. To join, log in to your account and select Price Alert. On the End Date you'll be opted out of Price Alert unless you agree a new contract with us on a tariff that's eligible for Price Alert.

    To receive Price Alerts you must provide us with a valid email address and/or mobile telephone number.

    You can opt out of Price Alert by logging in to your online account.

    We may withdraw Price Alert at any time.