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Please contact us using our online form or call 0333 202 4643, Monday to Friday, 8am to 8pm or Saturday 8am to 6pm.
If you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.