We’re carrying out essential maintenance, which means we can’t set up or amend Direct Debit payments at the moment.
To talk to us about your payment, call us Monday to Friday 8am-8pm or Saturday 8am-6pm on 0333 2024 606.
Or, you can contact us in writing with your question.
We’ll do our best to help you make your payment.
And again, our apologies – if you need to make a payment online, please try again later.
Go back to your account
If you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.