Our contact centre will be closed Monday 29 May and will re-open Tuesday 30 May 8am. Our Smart Pay As You Go & Prepayment emergency line is open 24/7, if you’re off supply or unable to top up, please call 0345 303 3040.


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We're sorry

We're working on our Saving Energy Toolkit at the moment, to carry out essential maintenance work.

This means we've had to temporarily disable this section of our site.

This work will be completed shortly, so please visit us again next week.

We're sorry for any inconvenience this has caused you.

Facebook - E.ONTwitter - E.ONIf you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.

In the meantime why not check out...