We're sorry

We're working on our Saving Energy Toolkit at the moment, to carry out essential maintenance work.

This means we've had to temporarily disable this section of our site.

This work will be completed shortly, so please visit us again next week.

We're sorry for any inconvenience this has caused you.

If you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.

In the meantime why not check out...

Use no more energy than you need

See what you can do to take control of your energy use.

Energy saving home improvements

Helping low income households heat their homes for less.