We’re sorry, we’re making critical updates to our site at the moment. You won’t be able to access your account from 5.30pm on Saturday (13th December), until early Sunday morning. We’re sorry for any inconvenience this may cause.
If you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.