We're sorry

We're having a few problems with our website at the moment which means we've had to switch off some of the functions. We're sorry about this, we're working on it as a priority and we'll be back up and running as soon as possible.

You can still make a payment or give us a meter reading without logging in to your account. All you'll need is your Account Number, Post Code and email address.

If you're a Smart PAYG customers and need to top up your meter, you can do this through our automatic top-up service on 0800 015 6368.


Facebook - E.ONTwitter - E.ONIf you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.