We're having a few problems at the moment which means we're unable to transfer your money between meters.
If you need to add credit to one of your meters urgently, please top up by card or get in touch with us on 0345 366 5996. We're open Monday to Friday 8am to 8pm, or Saturday 8am to 6pm.
If you've got a question that needs an urgent answer, for example if you've been disconnected or have a low balance, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.