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We’re working hard to answer a large amount of emails, that means it’s taking longer for us to respond to them. The best way to get in touch is through Live Chat.

Why not try our online help or get an online account to view bills, switch tariff and more. 

Got an online account? Log in to manage your account now.

Facebook - E.ONTwitter - E.ONIf you need an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.