Our contact centre is currently experiencing long call wait times, we're sorry for any inconvenience the delays may have caused. We're working to resolve this as quickly as possible, but in the meantime we encourage you to use your online account to complete your task before trying to call in. If you don't have an online account you can register for one.

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We're carrying out essential maintenance work at the moment which means we've had to temporarily disable this section of our site.
We'll be back up and running as soon as possible so please try again later.

You can still call us to make a payment or give a meter reading:

If you're a Residential customer - 0345 052 0000.

If you're a Business customer - 0345 055 0065.


Facebook - E.ONTwitter - E.ONIf you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays. Or you can look for an answer here.

 




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