This means we've had to temporarily disable this section of our site. You can still call us to make a payment or give a meter reading:
If you're a Residential customer - 0345 052 0000.
If you're a Business customer - 0345 055 0065.
If you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays. Or you can look for an answer here.
See what you can do to take control of your energy use.
Do you have a question, need more information or want to talk to someone? Visit our help and support pages.
Click here for great hints and tips to help you use no more than you need.