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We'll be back up and running as soon as possible so please try again later.

You can still call us to make a payment or give a meter reading:

If you're a Residential customer - 0345 052 0000.

If you're a Business customer - 0345 055 0065.

If you have a question that needs an urgent answer, for example if you’re a Prepayment customer and have no supply or are at risk of losing your supply, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays. Or you can look for an answer here.

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Do you have a question, need more information or want to talk to someone? Visit our help and support pages.